Generally, we may collect and use personal information for many purposes including, but not limited to: billing, product/service fulfillment, understanding customer needs, providing a better website, improving products and services. Communicating with customers or potential customers regarding our products and services or third party products and services.
We do not collect personally identifiable information i.e. name, e-mail address, contact or similar information, unless you choose to provide it to us. If you voluntarily provide us with personal information, for example, by sending an e-mail or by filling out a form and submitting it through our website; we may use that information only to respond to your message and to help us provide you with the information or services that you requested.
In some instances, use of the Shockwave Defense™ website and services may require that you disclose certain personal information for identification. This may include a unique email address and demographic information (i.e. ZIP code, age, sex, job industry, job title, income) to register.
Our services generally comprise of: business coaching, webinars, seminars and materials distributed on a subscription basis. To enable payment, we collect and store name, address, telephone number, email address, credit card information and other billing information. This information will only be shared with third parties who facilitate completion of the purchase transaction, such as fulfilling orders and processing credit card payments.
The information we collect is used for a variety of purposes, such as:
Additionally, to inform advertisers about the nature of our subscriber base to improve our relationship with our customers to customize your experience by allowing advertising to be targeted to the users for whom such advertising is most pertinent.
An important aspect of our services includes direct communication with our customers. As a result, we will periodically send communication to your email, text, or voice mailbox, via telephone, fax, cell phone, email, paper mail, or any other delivery method regarding the products or services you may have purchased through this website.
We may also send you information about product or service updates, new features, or information we believe you may find interesting. We may send you information regarding other products and services we offer.
Non-Personal Information collected through technology and third-parties during your visit as You browse through the website, read pages, or download information. We automatically collect and store the following anonymous information about your visit: the date and time you accessed our website, the pages you visited on our website. If you navigated to our website by clicking a link, the location of the link will also be collected. The technical capabilities of the computer you use to access our website, the internet service provider (for example “companyX.com” if You have a commercial internet account, or “universityX.edu” if you connect from a university) and the IP address (a number automatically assigned to your computer whenever you are surfing the internet) from which you accessed our website.
We use this information, in the aggregate, to make our website more useful to visitors — to learn about the number of visitors to our website, the type of technology used, to detect operational problems and to improve the website’s overall security.
We use “cookies,” web beacons, HTML5 local storage and other similar technologies. These technologies allow us to manage access and use of our services. It also allows us to recognize you and provide personalization and helps us understand how people use our services. You may not be able to access certain areas of our websites, including https://shockwavedefense.com/ if your computer does not accept cookies from us.
We may transmit non-personally identifiable website usage information to third parties in order to show you advertising for Shockwave Defense when you visit other sites.
We gather certain information automatically and store it in log files. This information may include IP addresses, browser type, operating system and other usage information about the use of our services, including a history of the pages you view.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, including customized recommendations, advertising, to improve marketing and to track access and use of our services across the devices that you may use to access our services.
We have hired third parties to provide us information, reports and analysis about the usage, browsing patterns of our users. They may independently record the type of device and operating system you are using, general location information, as well as events that occur on our website, such as how often you use our website.
Third-party Persons or Entities with whom we share Personally Identifiable Information; we will not sell, rent, swap or authorize any third party to use your email address.
As we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company, or be bought by another company. In such transactions, personal information may be among the transferred assets. Your information may be stored and processed in any country in which we maintain facilities or conduct operations. By using our Website, your personal information may be transferred outside of your country of use and/or residence.
When your account becomes inactive, your information may remain in our computers, electronic databases, and archives and may not be reasonably capable of expungement